Average Score (387 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

387 Ratings

4.8 Average

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  • Michael A.09-26-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Pleasant and informative. Happy to answer questions etc.

  • Amanda S.09-26-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Brought the car in for a standard oil change, was asked to add on over several other standard services which I approved. Got the car back the next day and can't go over 40mph without the car chugging and sputtering. Checked the oil and it was so low I had to go to the store and buy more... still the chugging continued. Called to have all other fluids checked and was told that they couldn't look at it for a week.

  • Jeffrey D.09-25-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

    As has always been the case when I come for scheduled service, my appointments are on time and completed in a reasonable time frame. The staff are always courteous and informative keeping me updated as to the status of my service.

  • Peter P.09-25-2024

    TYPE:ServiceMODEL:GolfYEAR:2018

  • Spenser J.09-25-2024

    TYPE:ServiceMODEL:Golf RYEAR:2024

  • Suzanne A.09-23-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Every one was very helpful, punctual and professional

  • Kimberleigh B.09-20-2024

    TYPE:SalesMODEL:TiguanYEAR:2024