Average Score (386 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

386 Ratings

4.8 Average

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  • Joseph P.07-29-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Had a check engine light on and Matt was quick to assist with no appointment needed I was in a tuff situation.

  • Lindsey B.07-28-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Great communication and explanation of what ended up being a non-issue.

  • Dong H.07-27-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Nice shopping experience, need to improve communication skills.

  • Kirt B.07-26-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Great job getting a deal done.

  • Haley D.07-25-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Experience was great overall

  • Durwood B.07-23-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Oil change, tire rotation and inspection was a bit pricey at $400. When I inspected the vehicle I noticed one of my fog lights was out. Should have been caught!

  • David W.07-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    They went the car and set it up for us. The tech was very patient and polite

  • James B.07-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

  • Brianna C.07-23-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Megan C.07-23-2025

    TYPE:ServiceMODEL:TaosYEAR:2022