Average Score (386 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

386 Ratings

4.8 Average

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  • Ashley K.08-03-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    Quality customer service and care

  • James P.08-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2025

  • Ramon C.08-01-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Patrick Volkwagen service Dept and Team are outstanding and really put customers first!

  • Jacob F.08-01-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Service team was awesome

  • Wade B.08-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Erika is wonderful with customers. She shows empathy and care.

  • Jose F.08-01-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2023

  • Daniel P.08-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    The team went above & beyond to help me after realizing my registration had expired. I updated it online & emailed it over so they could finished the planned services.

  • Melissa Z.07-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Mark B.07-30-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Reception (Ericka) was outstanding and kept me informed throughout the process. The video explained service performed.

  • Peter T.07-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Fast, courteous service. Serviced and washed and vacuumed.