TYPE:ServiceMODEL:PassatYEAR:2020
Expensive - $$$
Average Score (387 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:PassatYEAR:2018
Excellent treatment.
TYPE:ServiceMODEL:AtlasYEAR:2021
I was told that a part was on order and I would hear back the following week. I'm still waiting
TYPE:ServiceMODEL:Golf GTIYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:SalesMODEL:TiguanYEAR:2024
I was gonna give 5 stars but it would only let me do 4 for some reason! Overall experience
TYPE:SalesMODEL:AtlasYEAR:2024
Testing driving with information was great. The buying and negotiation process was made easy and not aggressive and so much back and forth. They found the vehicle I was Ted in a timely fashion and it was in perfect condition. Justin my sales associate was great. The finance specialist was great as well.
TYPE:ServiceMODEL:JettaYEAR:2021
Nothing bad for me to say, A+ service
TYPE:ServiceMODEL:Jetta GLIYEAR:2021
Excellent service overall, but the last 2 times I called to schedule service they told me the wait time would be 1.5 hours so i planned to wait for my car. but it was double that time or more. I think they told me the basic oil change time rather than the 50k service time
TYPE:ServiceMODEL:AtlasYEAR:2024
Good service and results.