TYPE:ServiceMODEL:TiguanYEAR:2021
Average Score (386 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Golf AlltrackYEAR:2019
Got me in and out of my appointment for a diagnosis in a timely and efficient manner.
TYPE:ServiceMODEL:JettaYEAR:2020
The vehicle needed work but was not at the 40k mark but just over 31K as I drive 7500 m per year. waited 2 hours for the work to be done and then found all the dashboard info had not been set back to where it was when i brought it in. I had to return to find out why the MPH was not registering when I drove off and had the tech to reset it. I also was told after the work was completed that the Engine Air filter needed to be repaved soon. I would have had that done that day if anyone had told me that when it was being serviced instead of having to make another appt to have that done. I live a half our away and do not need to put anymore miles on my car now with Winter bills. So that is why I am giving a 4 stat and not a 5 star this time.
TYPE:SalesMODEL:AtlasYEAR:2024
Everyone at the dealership was responsive and polite. Most of all we appreciated dealing with Daniel over the phone and his upfront responses to our questions as we knew what we wanted and it was just a matter of connecting with folks for a good experience. Jean proved to be knowledgeable and efficient at helping us finalize our purchase, even assisting with cancelling our old registration which was one less step for us! Thank you to all at Patrick VW!
TYPE:ServiceMODEL:AtlasYEAR:2021
Sarah from service is a delight to work with. I drive an hour for service because of this incredible team. Sarah has helped with routine maintenance as well as getting to know the new car.
TYPE:ServiceMODEL:ID.4YEAR:2023
Everything went like clockwork, starting with a great reception and continual follow-up. Erika was the person who assisted me, she was friendly, positive and looked to provide a great service experience.
TYPE:ServiceMODEL:Golf GTIYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2018
TYPE:SalesMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:TaosYEAR:2023
I have been going to Patrick VW for years, they always treat me well and are a pleasure to deal with. In particular Sarah is great to work with.