Average Score (387 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

387 Ratings

4.8 Average

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  • Alvin K.09-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    I took advantage of the Express Service and my service advisor was able to fit me in their busy schedule. I felt the wait was very reasonable considering I did not have an appointment. Furthermore, I still received excellent service and was given an update on my vehicle status, including service recommendations.

  • Daniel K.09-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Arleen S.08-31-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Everyone at Patrick Volkswagen made the purchase easy.

  • Thomas N.08-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Awesome service

  • Roberta J.08-28-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Johnson S.08-28-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Service reps are great and quality work.

  • Dorothea G.08-28-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    IT WOULD HAVE BEEN AN EASY 5 STARS (OR EVEN HIGHER) BUT YOU PEOPLE ARE REALLY FRUSTRATING ME BY SENDING ALL CORRESPONDENCE AND ADDRESSING MY JETTA IN MY WIFE'S NAME DOROTHEA. THE JETTA IS MY CAR, PURCHASED BY ME AND THE ONLY RELATIONSHIP BETWEEN MY CAR AND MY WIFE IS THAT SHE GETS TO RIDE IN IT. I HAVE CORRECTED THAT AT THE DEALERSHIP DURING THE SERVICE CALL AND IN MULTIPLE E-MAILS.

  • Janice P.08-27-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2019

    Service was prompt and courteous

  • Michal S.08-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Michael S.08-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025