TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
Average Score (386 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2019
TYPE:ServiceMODEL:Golf AlltrackYEAR:2019
My service writer, Matt Pitts, was exceptional in reviewing and explaining my options when I dropped off my car, then in keeping me informed as progress was made completing the service, and making sure everything was ready when it was complete. Further, due to my own oversight, there was a billing issue that I discovered after leaving, and Matt got it taken care of immediately. Could not be happier.
TYPE:ServiceMODEL:TiguanYEAR:2022
TYPE:ServiceMODEL:BeetleYEAR:2018
TYPE:SalesMODEL:TiguanYEAR:2024
All of the staff were super nice and helpful. On top of that the facility was extremely clean. There was also a good amount of inventory on hand so I had countless options when choosing the car's color, type, and model. Andrew Murray was the one who helped me find the car I was looking and it is more than I could have asked for! Andrew and I were able to come to an agreement on a car and its pricing in a very timely manner and I would highly recommend him.
TYPE:SalesMODEL:AtlasYEAR:2025
Dealing with Dave Patrick was great. Working with Chris Duggan in finance was also a great experience
TYPE:SalesMODEL:JettaYEAR:2025
Right from the beginning I was greeted and Andrew immediately was ready to assist in the buying process. He took the time to find out what I was interested in, pulled the car, went on a test drive. He made my first experience buying a new car and buying from a dealership comfortable and enjoyable. I never felt pressured or intimidated by anything in the process. He was extremely helpful and polite the entire time.
TYPE:SalesMODEL:TaosYEAR:2024
Andrew was incredible. He was the lone salesperson due to multiple people being out ill. Despite this, he was professional and took care of my needs. Rob B. was also gracious and is generally just a good person. Igor was super attentive and helpful. Patrick VW simply does a good job. While I did not have any service, I'd like to give a shout out also to Sarah in service. She's incredible!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024