Average Score (386 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

386 Ratings

4.8 Average

Models
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  • Grant P.01-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Julie D.01-29-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

  • Lauren B.01-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Uill D.01-26-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    My service consultant Sarah went above and beyond to ensure all my concerns were addressed prior to me picking up my vehicle. She was very thorough, knowledgeable and kind during my service experience. Dropping off and picking up my car were easy to do especially this being my first time bringing my vehicle to get serviced here. All staff overall were kind and welcoming to the branch. Inside was warm and cozy as well. Thank you so much for excellent customer service!

  • Scott C.01-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Kathleen P.01-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Robert A.01-23-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Overall great experience. Very helpful team and easy process.

  • Joseph M.01-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Excellent communication with service rep.. felt like an appreciated customer!

  • David H.01-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    The service team is always courteous and professional. Relatively easy to get an appointment that works for me.

  • Margaret H.01-21-2025

    TYPE:SalesMODEL:TiguanYEAR:2024