TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Average Score (386 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:ID.4YEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2024
There were no issues
TYPE:ServiceMODEL:ID.4YEAR:2023
I have been coming to Patrick VW for almost two years now. They always exceptional service but they dropped this time. I brought my car in to have a recall addressed and was provided a loaner vehicle. The loaner vehicle was given to me with no windshield wiper fluid-dashboard indicator was glaring brightly at me when I received the vehicle. They were able to complete the recall in about 24 hours instead of the Tuesday completion time that I was initially given, which I appreciated. When I received my car back, the car had not been cleaned/vacuumed like it usually is and there are stubborn hand/fingerprints on the drivers side window. This is not luxury experience and I am extremely disappointed.
TYPE:SalesMODEL:AtlasYEAR:2025
This is my second atlas from Patrick Volkswagen and each time it’s been such a smooth process. I enjoy everyone there and how personable the sales guys are. We never felt pressured.
TYPE:ServiceMODEL:Golf AlltrackYEAR:2019
I appreciate that they could accommodate the date change of my service appointment as I missed the original appointment due to work.
TYPE:SalesMODEL:ID.4YEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2023
TYPE:ServiceMODEL:JettaYEAR:2023
TYPE:ServiceMODEL:ID.4YEAR:2023