Average Score (386 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

386 Ratings

4.8 Average

Models
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  • Ann Marie K.04-11-2025

    TYPE:ServiceMODEL:ArteonYEAR:2022

  • Jared F.04-10-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Michael D.04-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Exceptional customer service, always kept me up to date with what was going on with my car.

  • Brian M.04-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    The service is the best. Not only do they inspect the vehicle they provide a video of the inspection.

  • Erika A.04-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Michael M.04-07-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    I'm very happy with the Patrick VW service department. My 2023 GTI was taken in promptly and the work was completed faster than expected.

  • Scott L.04-06-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Kevin O.04-05-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    The process was easy and fast and the people involved didn’t make us feel unworthy

  • Jeffrey W.04-05-2025

    TYPE:ServiceMODEL:JettaYEAR:2018

    Spented close to 800$ for 13000 maintenance two days later check engine light comes on have another appt on the 9th so I hope they can solve the issue

  • Axel R.04-04-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    Liked the video the mechanic who worked on my vehicle took walking me through the conditions of my car’s parts. They service was quick and the space to wait in during service was neat and cozy.