Average Score (386 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

386 Ratings

4.8 Average

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  • Gloria B.05-10-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Your service reps were very responsive in getting my car scheduled for repairs around the insurance appraiser's schedule. The repairs were done faster than I expected. Matt did a great job in communicating with me on the status and even arranged a ride for me to the rental company. Everyone else I dealt with was polite and helpful.

  • Sydney G.05-08-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Andrew and Justin were great to me. They let me test drive as many cars as I liked. Gave me great advice and opinions and I got to drive off the lot that same day with my new car !

  • Brian A.05-07-2025

    TYPE:ServiceMODEL:ArteonYEAR:2023

  • Yuanfei W.05-04-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

  • Phaneendra M.05-03-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Mark E.05-02-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Sarah is so cook

  • Julianne M.05-02-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Sarah is amazing

  • Ashley K.04-30-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Quality Customer service from start to finish!

  • Craig C.04-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Kerrianne S.04-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024