Average Score (386 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

386 Ratings

4.8 Average

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  • Daniel S.05-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Good service car was taken on time.

  • Joselyn D.05-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    From the moment I arrived to have my vehicle serviced, I was promptly welcomed by the staff. Sarah did an excellent job explaining the work being done and the potential costs involved. She was friendly, thorough in her explanations, and kept me informed throughout the entire service process.

  • Matthew P.05-21-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2024

  • Andre E.05-20-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Ramez was great and helped me find the perfect car

  • Linda S.05-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Everything was explained beforehand and I received updates while waiting

  • James B.05-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Great service

  • Joe H.05-17-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

    Great customer service, very responsive

  • Matthew G.05-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Horrible experience. $1000 dollars to get an oil change, inspection, and. 40k checkup? Never will be back

  • John M.05-13-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Laurie D.05-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    I have had top notch service each time I have needed service .