Average Score (386 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

386 Ratings

4.8 Average

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  • Janet B.05-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Great service

  • Audrey M.05-27-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Igor Gama and Joe Patrock made the selection and sales process very easy and answered all my questions. They’re a delight to work with, and I couldn’t ask for better service! Once I’d purchased the vehicle, Haley Drake, Patrick’s Delivery Specialist, did a fantastic job explaining the vehicle functions to me.

  • Robert J.05-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    very professional, it was a scheduled maintenance, that ran smooth and right on time

  • Patrick R.05-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Walid F.05-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    My advisor, Sarah, was just amazing. Courteous, professional and personable. She kept me informed throughout the process.

  • Tara A.05-26-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Andrew was great and made the purchase experience easy and enjoyable.

  • Mia G.05-24-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    Everyone who helped me out was very kind and helpful.

  • Lewis R.05-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    An excellent greeting when I arrived and an excellent farewell on my departure. Other service centers have been doing the video multipoint inspection and I really appreciate it that Patrick does that now as well, along with asking what things I would like done via text to resolve any issues discovered. The time it took to complete everything I was servicing that day was amazingly fast. Everyone I interacted with were a joy and pleasure to work with.

  • Terry R.05-23-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Have purchased several vehicles from this dealership and I’ve had the privilege of dealing with Joe as a salesman and how everything just flowed so easily. Will probably go there again if I need another car, but I hope this is my last one!

  • Judith G.05-22-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    Service department squeezed me in to check on the problem I was having with a car window. Not only did they fix the problem, they performed a full inspection of my car and found that I needed to immediately replace the rear brakes. This service was also performed at the same time as the window repair.