Average Score (386 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

386 Ratings

4.8 Average

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  • Sherry O.07-08-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    This is my 7th VW lease with Patrick Volkswagen in Auburn, they have been very thourough, responsive and friendly every time!

  • Junhua D.07-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    We work with Sarah Hall and she is terrific getting our issues handled and communicating clearly. She gives us realistic expectations which allow us to plan properly. She is a great asset to the dealership.

  • Eugene A.07-08-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Stephen M.07-07-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Service was timely and on point. Very comfortable waiting area. No issues at all, very friendly service advisor!

  • John S.07-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Kathleen P.07-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Robert M.07-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    In for routine maintenance, great and prompt service. Was shown a video by Tyler of what was happening. Very friendly staff.

  • Samantha F.07-01-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Alice C.06-27-2025

    TYPE:ServiceMODEL:PassatYEAR:2019

  • Cynthia W.06-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024