Average Score (387 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

387 Ratings

4.8 Average

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  • Laurie S.09-18-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Fast service and super friendly staff at Volkswagen.

  • Elizabeth T.09-16-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Carlos P.09-16-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Richard J.09-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    I feel like they did a great job and there is no reason for improvement's

  • Margaret H.09-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Sarah is the best advisor ever. I’m always greeted kindly. Service is exceptional. Communication is wonderful.

  • Peter M.09-12-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    As always fast reliable and courteous service

  • Mark E.09-10-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Rally enjoyed speaking with the staff

  • Samuel M.09-10-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

  • Steven S.09-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

  • Cyril C.09-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Erika my service advisor was very nice and cordial and she thoroughly explained everything I needed to know. She’s the best!